What is the AI Agent & Chatbot Build?
The AI Agent & Chatbot Build is a custom AI agent, trained on your real products, prices, policies and FAQs, that answers customers in seconds on your website and WhatsApp. It suits Singapore businesses that get more enquiries than their team can answer quickly, and Inncelerator builds, deploys and looks after it for you. S$2,200 one time for the build, paid upfront, plus the Monthly Care Plan at S$350 a month, billed every 30 days.
What's included
| Agent Build S$2,200 one time |
Monthly Care Plan S$350/month |
|
|---|---|---|
| Agent Build | ||
| Custom AI agent trained on your documents and catalogue | ✓ | |
| Trained on your policies and brand tone | ✓ | |
| Website chat widget deployment | ✓ | |
| WhatsApp Business deployment | ✓ | |
| Lead qualification flows | ✓ | |
| Appointment booking | ✓ | |
| Smart escalation rules | ✓ | |
| Full conversation handover to your team | ✓ | |
| Conversation analytics dashboard | ✓ | |
| Dedicated project manager | ✓ | |
| Monthly Care Plan | ||
| Hosting | ✓ | |
| Uptime monitoring | ✓ | |
| Monthly retraining on your new material (products, prices, policies) | ✓ | |
| Continuous answer quality improvements | ✓ | |
| Monthly conversation insights summary | ✓ | |
Why does your business need it?
Every enquiry that waits overnight is a customer comparing you with someone faster.
- Customers get accurate answers in seconds, day or night
- Leads are qualified and appointments booked without your team lifting a finger
- Your team only steps in when a human is genuinely needed, with the full conversation handed over
- It speaks in your brand's tone because it is trained on your own material, not a template
What we need from you to get started
The better the material you give us, the smarter your agent is from day one. Your 2 to 3 week timeline starts when we receive it.
Content for training
- Your FAQs, product or service list and pricing (a spreadsheet, PDF or link is fine)
- Business policies: refunds, delivery, warranties, payment terms
- A short company brief: what you sell, who you sell to and what makes you different
- Examples of great (and bad) customer conversations, if available
Brand
- Your logo (PNG or SVG)
- Brand tone preferences (formal, friendly, playful)
Access
- Website or CMS login so we can install the chat widget (or your developer's contact)
- WhatsApp Business account access, if deploying on WhatsApp, and the number to use
- Your booking calendar or system, if the agent should book appointments
How the agent should behave
- The questions you want the agent to ask to qualify a lead
- Your escalation preferences: when the agent should hand over and to whom (names, emails or numbers)
- Business hours and any topics the agent should never answer
Good to know
- Billing: the build fee is paid in full upfront on order. The Monthly Care Plan is billed every 30 days and is required for hosted agents. Cancel the Care Plan anytime with 2 weeks' notice.
- Timeline: your agent is live in 2 to 3 weeks from receiving your materials.
- After you buy: you get an introductory email and a project manager is assigned to your account.
- Extras: for multilingual agents or CRM integrations, get in touch for a quote.
- Questions? Email info@inncelerator.com, WhatsApp 8868 4415 or use online chat.
Frequently asked questions
How much does a custom AI chatbot cost?
S$2,200 one time for the build, plus S$350 a month for the Care Plan, which covers hosting, monitoring and monthly retraining.
How long until my chatbot is live?
2 to 3 weeks from the day we receive your materials.
Can I cancel the monthly plan?
Yes, anytime with 2 weeks' notice. The Care Plan is needed to keep a hosted agent running.