Cancellations and Refunds
For 1-time services, like website development, app development, logo design etc you cancel the services before work has started on your project. For services with 1 business day delivery, time is of the essence so we recommend cancelling by email to email@example.com asap.
For monthly services, we have full faith in the quality of our solutions that is why for all our monthly service packages like SEO and marketing packages we send you a link to pay every month instead automatically charging your card or collecting full payment for a 6/12 month contract like other agencies. We give you FULL FREEDOM and NO CONTRACTS.
If for any reason you are unsatisfied by our services, you can cancel anytime, no questions asked! Do note unlike PPC (pay-per-click) marketing which gives instant outcomes, services like SEO do take 3 to 4 months before showing optimum results and if you stop your SEO package after 2 months, you will be missing out on a favorable ranking but that decision should be yours to make and not a forced one.
For 1-time services, we offer refunds only prior to the work has started. You can email us to inform us via email to firstname.lastname@example.org
For monthly services, unfortunately, we do not offer refunds due to the nature of the service, however, you can stop the subscription anytime by emailing us, however service for paid month will be provided.