What is Google Business Profile Management (Google My Business)?
Google Business Profile Management is a done for you service where we keep your Google listing accurate, active and answering reviews, so you don't have to think about it. It is for Singapore businesses with 1 to 10 locations that want to look good when people search for them on Google or Maps, managed by Inncelerator. From S$88 a month, billed monthly. Free profile setup (worth S$198) on Professional and Corporate.
What's included
| Starter S$88/month |
Professional S$188/month |
Corporate S$348/month |
|
|---|---|---|---|
| Your plan | |||
| Locations | Up to 3 | Up to 6 | Up to 10 |
| Profile setup (worth S$198) | S$198 one time, only if needed | Free | Free |
| Every month | |||
| Replies to your Google reviews | ✓ | ✓ | ✓ |
| Google posts | 2 a month | Weekly | Weekly |
| Listing watch: we catch and fix unwanted Google edits | ✓ | ✓ | ✓ |
| Public holiday hours updated | ✓ | ✓ | ✓ |
| Photo uploads (edited by us) | 10 a month | 20 a month | |
| Menu, services and offers kept current | ✓ | ✓ | |
| Review QR card for your counter | ✓ | ✓ | |
| Negative and unfair review management: careful replies, flagging and appeals to Google | ✓ | ✓ | ✓ |
| Quarterly keyword and description refresh | ✓ | ✓ | |
| Reporting and support | |||
| Monthly report: calls, directions, website clicks | ✓ | ✓ | ✓ plus outlet comparison |
| Dedicated account manager | ✓ | ✓ | ✓ |
| More than 10 locations? | Contact us for a custom plan | ||
Why does your business need it?
When someone searches for you on Google or Maps, your Business Profile is the first thing they see.
- Every review gets a reply, so customers see a business that cares
- Negative and unfair reviews handled calmly, and flagged to Google when they break its rules
- Regular Google posts keep your listing active
- Unwanted Google edits to your listing are caught and fixed
- Public holiday hours updated, so customers don't turn up to a closed door
- A monthly report showing calls, directions and website clicks from your profile
What we need from you to get started
Send these over after checkout. Don't have a profile yet? Tell us and we set it up.
Access
- Manager access to your Google Business Profile (we send you a 2 minute guide), or tell us if you don't have one yet
- The Google account email that owns your listing, if you know it
- Your website, booking and ordering links
About your business
- Your exact business name, address and phone number for every location
- Opening hours for each location, plus any upcoming closures
- A short company brief: what you sell, who you sell to and what makes you different
- Your services or menu with prices, and any current offers
- Keywords you want to be found for and the competitors you watch
Brand and assets
- Logo (PNG or SVG) and a cover photo
- Photos of your premises, team, products or dishes (Professional and Corporate plans include edited photo uploads)
- Your preferred tone for review replies, and anything we should never say
- One contact person for review escalations and approvals
Good to know
- Billing: billed monthly. Cancel anytime before your next billing date.
- Profile setup (worth S$198): we create or claim your listing, get it verified and fully optimised. Free on Professional and Corporate. On Starter it is S$198 one time, and only needed if your profile is missing, unverified or needs a full fix. Add Google Business Profile Setup to your cart with Starter if you need it.
- How it works: pick your plan and check out. Add us as a manager on your Google Business Profile (we send you a 2 minute guide), or we set one up for you. We take it from there, and you get a report every month.
- More than 10 outlets? Reach out and we'll build a plan around your locations.
- After you buy: you get an introductory email and an account manager is assigned to your profile.
- Questions? Email info@inncelerator.com, WhatsApp 8868 4415 or use online chat.
Frequently asked questions
How much does Google Business Profile management cost?
Plans start at S$88 per month for up to 3 locations. Professional is S$188 per month for up to 6, and Corporate is S$348 per month for up to 10.
Is profile setup included?
Yes on Professional and Corporate, setup (worth S$198) is free. On Starter, setup is S$198 one time, and only if your profile is missing, unverified or needs a full fix.
Do I have to do anything each month?
No. Once you add us as a manager, we handle replies, posts and updates, and you just read the monthly report.